PRIVACY POLICY
Last updated: September 2026
Who we are
This website is operated by Universal Trucks Transport LLC, Dubai, United Arab Emirates (“Universal Truck”, “we”, “us”).
Information we collect
When you send a message or request a quote we collect the details you enter: your name, company, email address, phone number, pickup and drop-off locations, cargo details and your message.
When you track a shipment we receive the tracking number you enter. Tracking results never show customer names or phone numbers.
How we use it
We use your information only to answer your enquiry, prepare quotes, provide our transport and customs services, and keep records required by law.
We do not sell your personal information or share it with third parties for their marketing.
Cookies
This website only uses technically necessary storage to work properly. We do not use advertising cookies.
Retention and security
We keep enquiries for as long as needed to serve you and to meet legal obligations, and we protect them with appropriate technical and organisational measures.
Your rights
You can ask us to access, correct or delete your personal information at any time by emailing info@universaltruck.ae.